Terms of service

Terms of Service

About us

This website is operated by [LEGAL BUSINESS NAME], trading as La Famiglia Sartori – Vicenza.

Registered address: [FULL ADDRESS, COUNTRY]
Business registration and VAT details: [APPLICABLE DETAILS]
Email: [FULL SUPPORT EMAIL]
Telephone: [BUSINESS TELEPHONE]

These terms apply to purchases made through [WEBSITE ADDRESS].

Orders

Please provide accurate contact, payment and delivery details and review your order before submitting it.

Order acceptance: [DESCRIBE WHEN THE CONTRACT IS FORMED AND WHICH EMAIL CONFIRMS ACCEPTANCE, CONSISTENT WITH THE ACTUAL CHECKOUT PROCESS].

If we cannot fulfil an order, we will contact you and refund any payment due for goods we cannot supply.

Products and prices

We aim to describe products, sizes, materials and prices accurately. Screen settings may affect how colours appear, but this does not affect your right to receive goods matching their description.

Store currency: [CURRENCY].

Applicable taxes and delivery charges will be disclosed before you place your order. We will not substitute goods or increase an agreed price without your agreement.

Payment

Available payment methods are displayed at checkout.

Payment collection timing: [STATE WHEN PAYMENT IS AUTHORISED AND COLLECTED].

You must be authorised to use the payment method provided.

Delivery, returns and guarantees

Our Shipping Policy and Return and Refund Policy form part of these terms.

Nothing in these terms limits mandatory consumer rights, including withdrawal rights, legal guarantees or remedies for non-delivery.

Website use

You must not use this website for fraud, unlawful activity, unauthorised access or interference with its operation.

Website text, branding and images belong to us or our licensors and may not be commercially reproduced without permission or another lawful basis.

Responsibility and disputes

Each party remains responsible as provided by applicable law. Nothing in these terms excludes liability that cannot legally be excluded.

Contact [FULL SUPPORT EMAIL] with any complaint.

Applicable law: [CONFIRM GOVERNING LAW AFTER IDENTIFYING THE LEGAL SELLER]. Any choice of law does not deprive consumers of mandatory protections applicable in their country of habitual residence. Disputes may be brought before the courts available under applicable consumer jurisdiction rules.

Changes

We may revise these terms for future purchases. The version accepted when you placed your order applies to that order.