Informativa sulla privacy
Privacy Policy
Who is responsible for your information?
La Famiglia Sartori – Vicenza is operated by [LEGAL BUSINESS NAME], located at [REGISTERED ADDRESS, COUNTRY], which is the controller of the personal information described in this policy.
Privacy contact: [FULL SUPPORT EMAIL]
Data protection officer or EU representative, if applicable: [DETAILS OR REMOVE IF NOT APPLICABLE]
Information we process
Depending on how you interact with our store, we process:
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Contact information, including your name, email, telephone number and delivery or billing address.
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Order information, including purchases, payments, deliveries, returns and refunds.
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Messages and information you provide when contacting customer support.
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Technical information collected through the website, such as IP addresses, device information and cookies, as specified below.
Payment provider and information available to us: [IDENTIFY PROVIDER AND CONFIRM WHICH PAYMENT DETAILS THE STORE RECEIVES].
Other data sources, if any: [IDENTIFY SOURCES AND DATA CATEGORIES, OR STATE NONE].
Why we use your information
We use information needed to fulfil your orders, receive payments, deliver purchases and handle returns on the basis of performing our contract with you.
We retain information required for accounting, taxation and other mandatory obligations on the basis of legal requirements.
Where necessary and proportionate, we process information to protect our website, prevent fraud and resolve disputes based on our legitimate interests in operating a secure business.
Marketing and analytics: [DESCRIBE THE ACTUAL ACTIVITIES, DATA USED AND LEGAL BASIS FOR EACH, OR REMOVE IF UNUSED]. Where processing relies on consent, you may withdraw it at any time without affecting earlier lawful processing.
Order and delivery information is necessary to fulfil a purchase. Without it, we may be unable to process your order.
Who receives your information?
We share relevant information with providers that help operate the store, process payments, deliver goods and provide customer support.
Providers and roles: [IDENTIFY STORE PLATFORM, PAYMENT PROVIDERS, COURIERS, HOSTING AND ANY MARKETING OR ANALYTICS PROVIDERS].
We may also disclose information to professional advisers or public authorities where necessary and legally permitted or required.
International transfers
[CONFIRM WHETHER DATA IS TRANSFERRED OUTSIDE THE EEA. IF SO, IDENTIFY DESTINATIONS, THE APPLICABLE ADEQUACY DECISION OR OTHER SAFEGUARDS, AND HOW CUSTOMERS CAN OBTAIN INFORMATION OR A COPY OF THOSE SAFEGUARDS.]
How long we keep information
We retain personal information only for as long as needed for its stated purpose and applicable legal obligations.
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Order and accounting records: [PERIOD AND LEGAL REQUIREMENT].
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Customer support records: [PERIOD OR SPECIFIC RETENTION CRITERIA].
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Marketing records, if applicable: [PERIOD OR CRITERIA].
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Cookie and analytics information, if applicable: [PERIODS OR LINK TO COOKIE NOTICE].
Cookies
[DESCRIBE THE COOKIES AND SIMILAR TECHNOLOGIES ACTUALLY USED, THEIR PURPOSES, PROVIDERS AND DURATIONS, AND LINK TO COOKIE SETTINGS.]
Where consent is required for non-essential cookies, we request it before activating them. You can withdraw consent through [COOKIE SETTINGS LINK].
Your rights
Subject to applicable conditions, you may request access, correction, deletion, restriction or portability of your personal information. You may also object to processing based on legitimate interests and object at any time to direct marketing.
Contact [FULL SUPPORT EMAIL] to exercise your rights. We may need to verify your identity and will normally respond within one month, subject to extensions permitted by law.
You may complain to your local data protection authority. In Italy, this is the Garante per la protezione dei dati personali.
Automated decisions
[CONFIRM WHETHER SOLELY AUTOMATED DECISIONS WITH LEGAL OR SIMILARLY SIGNIFICANT EFFECTS OCCUR. IF THEY DO, EXPLAIN THEIR LOGIC, CONSEQUENCES AND AVAILABLE SAFEGUARDS.]
Changes to this policy
We may update this policy to reflect changes in our practices or legal obligations. The effective date will indicate the latest version, and we will provide additional notice where required.