Informativa sulle spedizioni

Shipping Policy

Shipping destinations

We currently ship to [COUNTRIES OR REGIONS].

Dispatch location or locations: [COUNTRY OR COUNTRIES].

Processing and delivery

  • Order processing: [NUMBER] business days.

  • Estimated transit time after dispatch: [NUMBER OR RANGE] business days.

  • Total estimated delivery time: [NUMBER OR RANGE] business days.

  • Business days and holiday exclusions: [DETAILS].

Destination-specific delivery estimates and any known delays will be disclosed before purchase.

Unless a different delivery period is agreed, EU orders will be delivered without undue delay and within 30 days of the contract being concluded.

Shipping charges

Standard shipping: [PRICE AND CURRENCY].
Free shipping, if offered: [THRESHOLD AND CONDITIONS].
Other delivery options: [DETAILS OR REMOVE].

The applicable shipping charge is shown before you complete your purchase.

Tracking

Dispatch notifications and tracking: [DESCRIBE THE ACTUAL SERVICE AND WHETHER TRACKING IS AVAILABLE].

Customs and import charges

[STATE WHETHER INTERNATIONAL SHIPMENTS INCUR IMPORT CHARGES, WHETHER THESE ARE INCLUDED, AND WHO PAYS THEM. ALIGN THIS WITH CHECKOUT DISCLOSURES.]

Delayed, missing or damaged deliveries

Contact [FULL SUPPORT EMAIL] if your order is delayed, missing or arrives damaged. We will investigate with the carrier and arrange the remedy required by applicable law.

For deliveries arranged by us, we remain responsible for the goods until you, or a person you nominate other than the carrier, receives them.

If an agreed delivery deadline is missed, you may generally set an additional reasonable period for delivery and cancel for a refund if delivery still does not occur. In circumstances recognised by law, including certain essential deadlines, you may cancel immediately.

Address corrections

Please contact us promptly if your delivery address is incorrect. We will explain whether it can still be changed and disclose any applicable additional costs before proceeding.